sportplus Privacy Policy

When you register and use the sportplus platform, we collect the following categories of personal information:

• Account information: your name, date of birth, email address, mobile number, and the username you choose during registration.
• Identity verification documents: government-issued IDs or other documents we may request to comply with age verification and anti-money laundering obligations applicable in the Philippines.
• Financial data: your GCash or Maya account details, local bank account information, and the transaction history associated with your sportplus account. We do not store full card numbers or payment credentials beyond what is necessary to process your transactions.
• Activity data: your betting history, game sessions, Rewards point accumulation, VIP tier progression, and platform navigation patterns.
• Device and technical data: IP address, browser type, device model, operating system, and session timestamps collected automatically when you access the platform from any device in the Philippines.

Your data is used solely to operate, secure, and improve the sportplus platform for players in the Philippines. Specifically, we use your information to:

• Create and manage your account, verify your identity, and maintain the security of your login credentials.
• Process deposits and withdrawals in Philippine pesos through GCash, Maya, and local bank transfers.
• Calculate and credit Rewards points, track VIP tier eligibility, and administer any bespoke promotions you are enrolled in.
• Detect and prevent fraud, money laundering, underage gambling, and any other activity that violates our Terms and Conditions.
• Send you account-related notifications — including transaction confirmations, security alerts, and promotional updates you have opted into — via email or in-platform messages.
• Analyse aggregated, anonymised usage data to improve platform performance, betting markets, and the overall player experience.

We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.

sportplus only shares your personal data in the following limited circumstances:

• Payment processors: GCash, Maya, and local Philippine banks receive the minimum data required to complete your requested transaction. These providers are bound by their own privacy obligations.
• Regulatory and legal requirements: We will disclose personal data to the appropriate Philippine government authorities or law enforcement agencies when required to do so by law, court order, or regulatory directive.
• Platform service providers: Trusted technical partners who assist with hosting, security monitoring, and analytics receive access to the minimum data necessary to perform their contracted services. They are contractually prohibited from using your data for any other purpose.

As a registered player in the Philippines, you have the following rights regarding your personal data held by sportplus:

• Access: You may request a copy of the personal data we hold about you at any time by contacting [email protected].
• Correction: If any of your account information is inaccurate or out of date, you can update it from your account settings or request a correction through our support team.
• Deletion: You may request that we delete your personal data. Where deletion is not possible due to ongoing legal or regulatory obligations, we will explain the reason clearly and retain only the minimum data required.
• Restriction of processing: You may ask us to restrict how we process your data in certain circumstances — for example, while a correction request is under review.
• Withdrawal of consent: Where we rely on your consent to process data (such as for marketing messages), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We aim to respond to all data-related requests from Filipino players within a reasonable timeframe. For further questions, the FAQ section may also have useful guidance.

• sportplus applies industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These include encrypted data transmission, access controls, and regular security reviews.
• No online platform can guarantee absolute security. If you suspect that your account has been accessed without your authorisation, contact us immediately at [email protected] so we can act promptly.
• This Privacy Policy may be updated from time to time to reflect changes in our data practices or applicable Philippine regulations. We will notify registered players of material changes through their account or via email at least seven days before the update takes effect. Continued use of the platform after that date constitutes acceptance of the revised policy.